Lake Legal LLP (Lake Legal) is committed to maintaining the accuracy, confidentiality and security of your personal information. This Client Data Fair Processing Notice describes the personal information that Lake Legal collects from or about you, and how we use and to whom we disclose that information.
What Personal Information Do We Collect?
We collect and maintain different types of personal information in respect of those individuals who seek to be, are, or were clients of Lake Legal, including the personal information contained in:
- documents you provide to us;
- your initial enquiry;
- official ID documents such as a passport, driving licence and utility bill;
- notes taken by Solicitors at meetings
- documents and correspondence prepared during the course of your case;
In addition to the examples listed above, personal information also includes information such as name, home address, telephone, email address, date of birth and any other information necessary to permit Lake Legal to manage your case.
As a general rule, Lake Legal collects personal information directly from you. In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions).
Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.
Why Do We Collect Personal Information?
The personal information collected is used and disclosed for our business purposes, including establishing and managing your relationship with Lake Legal. Such uses include:
- ID checks;
- undertaking anti money laundering checks;
- case management;
- such other purposes as are reasonably required by Lake Legal.
How Do We Use Your Personal Information?
We may use your personal information for the purposes described in this Policy, or for any additional purposes that we advise you of and where your consent is required by law we have obtained your consent in respect of the use or disclosure of your personal information.
We may use your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.
When Do We Disclose Your Personal Information?
We may share your personal information with our employees and other parties (for example expert witnesses and barristers) who require such information to assist us with managing the service we provide to you.
Also, your personal information may be disclosed:
- as permitted or required by applicable law or regulatory requirements. In such a case, we will not disclose more personal information than is required under the circumstances;
- to comply with valid legal processes such as Court orders;
- as part of Lake Legal’s regular reporting activities;
- to protect the rights and property of Lake Legal;
- during emergency situations or where necessary to protect the safety of a person or group of persons;
- where the personal information is publicly available; or
- with your consent where such consent is required by law.
Notification and Consent
Privacy laws do not generally require Lake Legal to obtain your consent for the collection, use or disclosure of personal information for the purpose of establishing or managing our relationship with you. In addition, we may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.
Where your consent is required this will always be made clear to you so you will understand precisely what you are consenting to. Where your consent was required for our collection, use or disclosure of your personal information, you may, at any time, subject to legal or contractual restrictions and reasonable notice, withdraw your consent. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to Claire Glaister at Lake Legal.
How is Your Personal Information Protected?
Lake Legal endeavours to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and unauthorised access, copying, use, modification or disclosure.
How Long is Your Personal Information Retained?
Except as otherwise permitted or required by applicable law or regulatory requirements, Lake Legal will retain your personal information only for as long as it believes is necessary to fulfil the purposes for which the personal information was collected (including, for the purpose of meeting any legal, accounting or other reporting requirements or obligations). In most cases your data will be deleted 7 years after your case has settled.
Updating Your Personal Information
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of your relationship with Lake Legal, please keep us informed of such changes.
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
Access to Your Personal Information
You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please contact Claire Glaister at Lake Legal. Please note that any such communication may be required in writing.
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact Claire Glaister at Lake Legal.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.
If we cannot provide you with access to your personal information, we will try to inform you of the reasons why, subject to any legal or regulatory restrictions.
Your other legal rights
Data protection legislation also provides you with certain other rights. These are not always absolute rights and must be considered in the wider scope of the legislation. These rights are:
- right to erasure, also known as the right to be forgotten. The broad principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing. In some circumstances this is not an absolute right;
- right to restrict processing. You have the right to ‘block’ or suppress processing of personal data. Again this is not an absolute right and will depend on the circumstances and any other legal/statutory obligations Lake Legal may have;
- right to data portability;
- right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
- rights related to automated decision making including profiling.
Any questions you may have regarding the processing of your personal data should be directed to Claire Glaister at Lake Legal. Our registered address is Park House, Park Square West, Leeds, LS1 2PW. Our data protection registration number is Z1851217. Full details of our notified purposes can be viewed at the website of the Information Commissioner’s Office, www.ico.org.uk.